Here's a valuable tip for managing rental properties efficiently...
When an appliance stops working, here's what typically happens:
1. The tenant reports the issue.
2. The broker contacts the service center.
3. The service center requests the model number.
4. The broker asks the tenant to take a photo of the model number.
5. The tenant takes the photo and sends it within 1-3 days.
A significant delay in getting the appliance repaired often stems from a simple question: "What's the model number?"
You might think asking the tenant to take a photo of the model number should be quick and easy. However, the reality is often quite different. Sometimes, it's challenging to take the photo (e.g., needing a ladder to reach the A/C's model number), or the tenant may not be frequently at the property.
A simple solution is to take photos of the model numbers before the tenant moves in. This can be done during the property inventory process.
Typical appliances to document include:
Air Conditioner
Rangehood
Cooking Range
TVs
Refrigerator
Washer/Dryer
Good luck!
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